How can we help?
Find answers to common questions or reach out to our team.
Need immediate help?
Email support@kinsentry.com — we respond within 24 hours, usually faster.
Frequently Asked Questions
Visit the Chrome Web Store, search for "KinSentry", and click "Add to Chrome". The extension works immediately with basic protection — no configuration needed.
Yes! Since Edge is Chromium-based, you can install KinSentry from the Chrome Web Store and it works exactly the same way.
The free plan blocks 70+ remote desktop sites with a full-screen warning overlay. You also get a 30-day Guardian trial with voice alerts and family notifications — no credit card needed.
When KinSentry blocks a scam site, it sends an instant notification to your registered family contacts via email, SMS, or WhatsApp. They'll know exactly what happened and can follow up immediately.
KinSentry is tamper-resistant. If someone tries to reload the page to bypass the warning, KinSentry re-injects the block automatically. The voice warning also plays through Chrome's offscreen API, making it very difficult for a scammer on the phone to override.
You can cancel anytime from your KinSentry dashboard. Go to Settings → Subscription → Cancel Plan. Your protection will remain active until the end of your billing period.
When KinSentry blocks a site, you'll see an "I understand the risk — continue anyway" option on the overlay. Clicking this grants temporary access for 60 seconds. If you believe a site is being wrongly blocked, please report it to support@kinsentry.com.
No. KinSentry only checks URLs against its blocklist — it does not track, store, or transmit your browsing history. See our Privacy Policy for full details.